Support

Frequently asked questions.

Who can buy on Buy in Turkey Wholesale?

Any legitimate retail business, distributor or importer worldwide. We verify buyers with a resale certificate, business license or import registration before wholesale pricing unlocks.

Are the Turkish suppliers really verified?

Yes. Every supplier is hand-approved. We check company registration in Turkey, export capability, and factory references before listing. No open sign-ups.

Why can't I see wholesale prices?

Wholesale pricing is unlocked once your buyer account is approved (usually 1–2 business days). This protects our Turkish suppliers' pricing from public scraping.

What MOQs should I expect?

MOQs vary by supplier and product — many Turkish factories on the platform offer low minimums starting around 20–50 units for launch buyers, with lower per-unit pricing at higher tiers.

What currencies do you support?

Pricing is quoted in USD at launch. EUR, GBP and TRY are on the roadmap.

How does shipping from Turkey work?

Most suppliers ship worldwide via DHL, UPS or freight forwarders from Istanbul. DAP is standard; some suppliers also offer DDP to the US, UK, EU and Canada.

How do payments work?

At launch, payment terms are agreed directly between you and the Turkish supplier — typically a deposit via bank transfer with balance on shipment. Integrated escrow payments are on the roadmap.

Do you speak English?

Yes. Our team is based in Istanbul and communicates with buyers in English. Most suppliers on the platform also handle English correspondence directly.